Coordinated by our operations desk
Crew Services
Crew visas, gendec handling and crew administration, distinct from crew ground transport.
What we provide
What our team arranges
We arrange this worldwide. Our operations desk coordinates movements across every region, working with the state, the aerodrome and the local providers at each stop.
Permits and regulatory
Overflight permits
For every state on the route, against that state's own lead time.
Landing permits
With the supporting documentation each authority asks for.
Block, annual and seasonal permits
Where the schedule repeats, or where it was never fixed.
Diplomatic flight permits and coordination
For government, state and military movements.
APIS submission
Advance passenger information filed where the state requires it.
Customs and immigration coordination
Clearance arranged with the border authorities at each stop.
Airport slots and PPR
Requested and held where the aerodrome requires them.
Local authority and civil aviation authority coordination
We deal with the authority so your crew does not have to.
Ground and flight operations
Ground handling
Ramp, passenger handling and the turnaround at the stand.
Jet A-1, 100LL and AVGAS supply
Uplift arranged and released at the stand, against the schedule.
Flight dispatch and flight planning support
Computerised planning, filing, weather and NOTAM briefing.
On-ground supervision
Cargo, passenger and VIP/VVIP movements supervised on the ramp.
Aircraft turnaround and operational support
Everything the stop needs, coordinated against one schedule.
Crew and passenger support
Crew and passenger transport
Arranged alongside the handling, so nobody waits on a car.
Hotel and accommodation arrangements
Crew rest and passenger accommodation, booked against duty limits.
In-flight catering arrangement
Ordered against the cabin, the sector and the passengers on board.
How it works
How to arrange your flight
Crew Services is arranged at the airport, with the handler and the suppliers on the stand. The three steps are the same whichever service the movement needs.
- 01
Select your destination
Search by airport, ICAO or IATA code, city or country, and choose the destination and the service the movement needs.
- 02
Prepare your flight details and documents
Give us the schedule and the aircraft, crew and passenger documents that apply to the service and the state involved. What is required differs by country and by movement, and we confirm it with you.
- 03
Contact our 24/7 operations desk
Our operations team coordinates the requested support and manages updates, revisions, delays, diversions and urgent operational changes.
Where we publish detail
Crew Services country pages
The pages below are the countries and aerodromes for which we publish confirmed detail. They are not the limit of where we operate. 123 countries so far, grouped by region.
Africa16 countries
Asia-Pacific38 countries
Europe29 countries
Middle East11 countries
North America5 countries
Latin America & Caribbean24 countries
Crew Services worldwide
Find crew services by region, country and aerodrome
Our desk arranges crew services through the global directory of 48,010 aerodromes in 239 countries and territories. Being listed means we can identify the aerodrome and arrange support there; it does not mean we have published operational detail for it.
The directory also names Paracel Islands (disputed), which has no aerodrome to list and so sits in no region above.
Or go straight to an aerodrome
More from our team
Our other services
Flight Permits
Overflight and landing, arranged with the state
ExploreFlight Support
Complete trip planning, coordinated as one movement
ExploreGround Handling
Ramp, passengers and turnaround at the stand
ExploreFuel Provision
Jet A1, JP-8 and 100LL, uplifted where you need it
ExploreAirline Catering
In-flight catering to the standard the cabin expects
ExploreHotel Reservation
Crew and passenger accommodation near the airport
ExploreAircraft Charter
Private charter for individuals and corporations
ExploreCrew Services with our team
Tell the operations desk the aircraft, the route and the dates. We coordinate this alongside everything else the movement needs.