Ramp, passengers and turnaround at the stand
Ground Handling
Through a network of agreements with local handling companies, we arrange the ramp, the passenger handling and the turnaround, and we hold the supplier to the schedule your movement is built on.
What we provide
What our team arranges
We arrange this worldwide. Our operations desk coordinates movements across every region, working with the state, the aerodrome and the local providers at each stop.
Permits and regulatory
Customs and immigration coordination
Clearance arranged with the border authorities at each stop.
Airport slots and PPR
Requested and held where the aerodrome requires them.
Ground and flight operations
Ground handling
Ramp, passenger handling and the turnaround at the stand.
On-ground supervision
Cargo, passenger and VIP/VVIP movements supervised on the ramp.
Aircraft turnaround and operational support
Everything the stop needs, coordinated against one schedule.
How it works
How to arrange your flight
Ground Handling is arranged at the airport, with the handler and the suppliers on the stand. The three steps are the same whichever service the movement needs.
- 01
Select your destination
Search by airport, ICAO or IATA code, city or country, and choose the destination and the service the movement needs.
- 02
Prepare your flight details and documents
Give us the schedule and the aircraft, crew and passenger documents that apply to the service and the state involved. What is required differs by country and by movement, and we confirm it with you.
- 03
Contact our 24/7 operations desk
Our operations team coordinates the requested support and manages updates, revisions, delays, diversions and urgent operational changes.
Where we publish detail
Ground Handling country pages
The pages below are the countries and aerodromes for which we publish confirmed detail. They are not the limit of where we operate. 135 countries so far, grouped by region.
Africa16 countries
Asia-Pacific38 countries
Europe38 countries
Middle East11 countries
North America5 countries
Latin America & Caribbean27 countries
Ground Handling worldwide
Find ground handling by region, country and aerodrome
Our desk arranges ground handling through the global directory of 48,010 aerodromes in 239 countries and territories. Being listed means we can identify the aerodrome and arrange support there; it does not mean we have published operational detail for it.
The directory also names Paracel Islands (disputed), which has no aerodrome to list and so sits in no region above.
Or go straight to an aerodrome
More from our team
Our other services
Flight Permits
Overflight and landing, arranged with the state
ExploreFlight Support
Complete trip planning, coordinated as one movement
ExploreFuel Provision
Jet A1, JP-8 and 100LL, uplifted where you need it
ExploreAirline Catering
In-flight catering to the standard the cabin expects
ExploreHotel Reservation
Crew and passenger accommodation near the airport
ExploreAircraft Charter
Private charter for individuals and corporations
ExploreGround Handling with our team
Tell the operations desk the aircraft, the route and the dates. We coordinate this alongside everything else the movement needs.